California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for targeted advertising (excluding Iowa), sales, or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.
Accessing Your Personal Information
You have the right to request information about the categories of personal information we collect. Below is a table outlining the categories of personal information collected through this Website. You can find additional details about our data collection, disclosure and usage activities from previous sections.
Within the last twelve (12) months, from our *general business operation we collected the following categories of personal information from consumers.
Category |
Example |
Purpose |
Recipient |
Basic identifying information |
Including your name, alias, email address, postal address, or other similar identifiers. |
To fulfill the reason you provide information, such as addressing and revolving your questions; to communicate with you; to conduct a survey / research. |
Corporate affiliates, service provider (e.g. call center), third parties (e.g. social media networks) |
Device information and other unique identifiers |
Including device identifier, IP address, cookies, or similar unique identifiers of device. |
To improve our services and Website; to personalize your experience; to save your time when you visit our Website; to customize the marketing and advertising that we show you. |
Corporate affiliates, service providers, third parties (e.g. advertising networks, analytics and social media networks) |
Internet or other network activity |
Including browsing or search history and information regarding your interactions with the Website. |
To improve our services and Website; to personalize your experience; to save your time when you visit our Website; to customize the marketing and advertising that we show you. |
Corporate affiliates, service providers, third parties (e.g. advertising networks, analytics and social media networks) |
Geolocation Data |
Including information that permits us to determine your location, such as if you enable your device to send us precise location information. |
To provide certain geolocation-related services to you, such as the “find a store” service supported by Google Map. |
Corporate affiliates, service providers, third parties (e.g. Google Map service for “find a store”) |
(*) the explanation above describes our information collection practice in general. It does not apply, if there is legal disputes or lawsuits between us. In such events, we may collect and receive any and/or all above eleven categories of personal information for the purpose of investigating and resolving such legal matters. The personal information collection practice for the legal related matters will be conducted per the law, your consent and/or courts’ orders.
Correcting Your Personal Information
If you believe that any personal information you have directly provided to us (such as through emails or phone calls) is inaccurate, you may request a correction by contacting us at privacylegal@segway.com.
Deleting Your Personal Information
We do not honor deletion requests for personal information collected through direct inquiries and customer service interactions, as this personal information is retained for legitimate business purposes and is exempt from deletion rights under applicable privacy laws.
However, if you wish to opt out of the collection of online tracking data, you can disable the online tracking technologies following the instructions in “6. Cookies and Online Tracking Technologies” and “10. Choices About How We Use and Disclose Your Information”.
For any additional privacy-related requests, please contact us at privacylegal@segway.com.
Data Portability
You may have the right to request a copy of the personal information that we have collected about you under this Policy in a portable and readily usable format, where technically feasible. If you wish to exercise your data portability right, you may submit a request by contacting us at privacylegal@segway.com. Upon verification of your identity, we will provide you with your personal information in a structured, commonly used, and machine-readable format, as required by applicable law.
Please note that this right applies only to personal information that you have directly provided to us and does not include data that is derived, inferred, or anonymized. Additionally, we may be unable to provide certain data if doing so would compromise the security, privacy, or legal rights of others.
For further inquiries regarding your data portability rights, please contact us at privacylegal@segway.com.
Opt-Out of Selling Your Personal Information
To opt out of selling your personal information to third parties, please refer to the instructions in “6. Cookies and Online Tracking Technologies” and “10. Choices About How We Use and Disclose Your Information” to disable the online tracking technologies from automatically collecting and sharing your data with third parties on the Website.
Limiting the Use of Sensitive Personal Information
Certain privacy laws grant you the right to limit the use and disclosure of your sensitive personal information (SPI) if it is used for purposes beyond those permitted by law.
We do not use or disclose sensitive personal information for any purpose other than those expressly permitted by law, such as (i) providing customer service and responding to inquiries; (ii) ensuring security, fraud prevention, and compliance with legal obligations; and (iii) conducting internal analytics to improve our website and services. Additionally, we request your explicit consent before collecting any sensitive personal information from you.
Because our use of sensitive personal information is strictly limited to these permitted purposes and subject to your prior consent, there is no need for you to take action to limit its use.
If you have any additional questions or requests about your state privacy rights, please submit a written request via the following methods: (1) emailing us at privacylegal@segway.com, or (2) mailing us at Segway Inc., P.O. Box 661805, Arcadia, CA 91066, attention to Legal, Privacy. In your written request, Please specify (1) your legal first and last name; (2) your email address (if you have a Segway account, please provide the email address associated with your account); (3) your state of residency; and (4) description of your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.